📣 Public Announcement Page

CLAIMS RESPONSE MEASURES – MONSOON FLOODS 2025
Body:
The Cooperative Insurance Society of Pakistan Limited is committed to supporting policyholders impacted by the 2025 monsoon floods. In compliance with SECP Circular No. ID/PRDD/MISC/2025/4200, we have launched the following initiatives:

1. 24/7 helpline for immediate assistance
2. Digital claims submission via website, mobile app, and WhatsApp
3. Simplified documentation requirements
4. Deployment of licensed surveyors in affected areas

HELPLINE & EXECUTIVE CONTACTS PAGE

CONTACT OUR FLOOD CLAIMS RESPONSE TEAM

Our dedicated executives are available to assist you across all flood-affected provinces:

Digital Claims Submission Guide

HOW TO SUBMIT YOUR FLOOD CLAIM
Steps:

1. Visit Other Claims Form – The Cooperative Insurance Society of Pakistan Ltd.
2. Upload the following documents:
   • CNIC copy
   • Policy document (digital or physical)
   • Brief incident description
   • Photos (if available)
3. Submit and receive confirmation via SMS/email
4. Track your claim status online or via helpline

Alternate Channels:

• WhatsApp: 0300-0400576
• Email: claims@coinsopl.com

 FAQs Page

FREQUENTLY ASKED QUESTIONS – FLOOD CLAIMS 2025

Q1: What documents do I need to submit a claim?
A: CNIC, policy document, incident description, and photos (if available).

Q2: Can I submit my claim via WhatsApp?
A: Yes. Send your documents to 0300-0400576.

Q3: How long will it take to process my claim?
A: Surveyor visit within 48 hours; settlement within 7 working days post-survey.

Q5: Who can I contact for help?
A: Call our 24/7 helpline at 0300-0400576 or reach out to your provincial executive.