Code of Conduct

CODE OF CONDUCT

 

Objective

The objective of this Code of Conduct is to create awareness among the employees of the Society and the Board of Directors that how the Society would be conducting its business complying the applicable statutory and regulatory requirements.

Compliance with the applicable laws and regulations

  • The Society is governed by the Cooperative Societies Act, 1925 and the Insurance Ordinance, 2000 along with allied rules and regulations. constitutes an elementary principle underlying
  • Everyone in the Society is required to observe statutory and supervisory regulations.

Customer centric approach

  • The Society believes in protecting its customers through efficient risk management, underwriting and claims handling mechanism.
  • We offer best solutions to our valued clients through our knowledge, innovative ideas and close co-operation.
  • Reliability, integrity and promoting fair and legal competition are our hall mark.
  • We handle conflict with due care and take measures to prevent financial crime.

Employees conduct & working environment

  • As a good corporate citizen, our responsible conduct creates sustainable value, for our clients, employees, shareholders and society.
  • We use management potential of our staff members by promoting diversity, flexibility and a unifying leadership culture.
  • To meet the changing business needs, we provide our employees with technical and soft skills trainings on regular basis.
  • For health, safety at workplace we ensure good working environment by providing lunch area, proper sanitation, and recreational facilities.
  • We promote and encourage honest and ethical behavior in our business activities and strongly condemn the human rights abuses.
  • There is no discrimination amongst employees on the basis of religion, race, ethnicity and gender.
  • We expect employees to observe every individual’s personal dignity, privacy and personal rights.
  • We do not tolerate any discrimination, personal harassment or insulting behavior.

 

Core Business Values

Followings are our core business values: –

We will be doing business ethically, lawfully and fairly.

  • Clients satisfaction

We will be protecting and preserving our clients’ interests.

  • Entrepreneurship

We would strive to hire and retain the best people, train them and motivate them to do their best.

  • Excellence

Excellence would be our brand. We would strive to perform our task to achieve excellence in our work.